“The Serena Group” is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
“The Serena Group” may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 15/11/2018
For Everyone, Especially Our Canadian Friends:
(CASL) If you wish to register on this website you are giving expressed consent for us to email, call and text message you. If you do not wish for this type of communication please do not register.
What we collect:
We collect all information from our sign up process. This information is disclosed during the sign up process and can include, name, email, city, state, gender, birthday, picture, website and IP location.
What we do with the information:
We use this information to pass along to an agent to help you find a property. You will be contacted by email, text or phone using this information. Upon registration your information will be shared with our supporting lender.
Internal record keeping:
We may use the information to improve our products and services.
We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
We may use the information to customize the website according to your interests.
We may provide your information to our third party partners for marketing or promotional purposes.
We will never sell your information.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites:
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information: If you wish to opt out of contact you can click on the unsubscribe link on the bottom of any email correspondence. If you wish to opt out of phone calls please email [email protected].
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The Serena Group, owned and operated by husband and wife Bob & Betty Serena, has been selling real estate in the area for over a decade. Our #1 priority is providing each client with ultimate customer service. By listening to your needs and desires, providing support, and ultimately finding your dream home. Our dedication to our clients has lead us to be one of the top teams in the area. In 2014 we helped over 200 families move in and out of homes. With a dedicated full time staff of 5, your total satisfaction is our number one priority.
When you see the pictures in those country magazines of sprawling open
"Our experience in selling our home was a positive one. The Serena Group was very knowledgeable of the market in our area. We really did feel you had our best interest. Loved the availability of getting questions answered promptly. With us being out of state and our place there, we could have felt “out of the loop” but not so, we were kept very informed. We would definitely recommend this group to friends and family "